Terms and Conditions

Exchange Return and Refund Policy

For any exchange, return and/or refund requests for online purchases email enquiry@athenasbounty.co.uk with your name and invoice number in the subject bar. All requests must be made within 14 working days upon receipt of purchase in line with Distance selling regulations. Items must be sent back in the condition that it has been received. If the item has been damaged in transport, you must also attach images to your email. Items must be sent back in or with all the original packaging. Refunds will only be processed once the item has been received by Athena’s Bounty.

You cannot receive a refund/exchange on earrings due to hygiene purposes.

You cannot receive a refund on any personalised items unless the item is faulty. If an item is faulty you will have 6 months to make a claim and Athena's Bounty will offer a repair or replace option first. If this isn't possible you will receive a full refund on receipt of the item being sent back to us. 

If items are being returned for a refund or exchange it is up to the seller to pay for the postage for the return of the item and for the new item to be sent out to them. If an item is faulty, Athena's Bounty will cover costs of returns. 


Original and Commissioned Artwork and poetry Copyright Policy

Any and all artwork and/or any original written pieces, belong exclusively to the artist and author Natalie Suzanne Mary Rose Carr for use by Athena’s Bounty. You may not in any way reproduce, for any reason, works you have purchased. All rights belong to the artist and Athena’s Bounty, we reserve the right to use or reproduce any or all parts of any illustrations and or written work. Any person found reproducing any or all intellectual property belonging to Natalie Carr and Athena’s Bounty, legal action will be taken.


Mailing List

To be added to the Athena’s Bounty mailing list you must consent beforehand. You will never be emailed marketing unless it is something you have opted in for. We ask for your email when ordering as a way of keeping contact with you about your order. This is in no way a ploy to get your contact details and will not be used for marketing purposes unless consent by you (the customer) is given. 


Postage & Packaging

Shipping in the UK is £2. Turn around time depends on whether the item is ready to ship or a made to order item. Turn around times will be discussed if longer than listing estimate (depending on the complexity or amount required).



If you are not happy with your goods for whatever reason please do not hesitate to contact us. I take great pride in my work and always strive to create gifts that we can be proud of at Athena’s Bounty; so feedback is always greatly appreciated. I pride myself on my communication between myself and my customers to always ensure that you are kept up to date with your order’s progress and that you are happy with goods before they are shipped. If there are any issues with items that is more than just general wear and tear, I will always try and replace where possible or send an alternative. Keeping customers happy is very important to me.